Innovative Process Training
Practice Area: Operational process knowledge and taks execution
Target Audience: New and existing employees
Challenge: To provide a e-Learning that effectively trained learners at various job levels on standradised organisational processes and added value subsequent to the training as an interactive reference tool.
Solution: An e-Learning intervention that dynamically allowed learners full visibility on all processes and the ability to drill down into sub processes to them, with linked indicators of accountability, tasks and systems, as well as simple video-based tutotials that explains each of the pertinent tasks.